I've used Cosi both for regular ordering and for catering for business events and they have been great. I tried putting names in the special instructions box for the catering boxed lunch and they put names on the boxes which is great! In addition, I forgot to order one meal for our catering order - I emailed Cosi and within 30 minutes I had a new invoice to pay for the additional meal!
Food was great. We scheduled for delivery, but couldn't wait since it was for a meeting which would have ended before the delivery arrived -so when I called to see if we could pick up instead, it was no problem. That's great Customer SErvice. We got our food in time for the meeting! Thank you!