Online ordering was user friendly and delivery went as planned.
We have ordered from Cosi a few times and everyone loves the sandwiches they have a good mix everyone enjoys. For me my favorite is that everything is labeled so people aren't wondering what everything is.
i love ordering from cosi, the sandwiches are great, the presentation is nice, and the choices are many!
Called Cosi b/c our lunch was never delivered from a different caterer. Cosi called right away to clarify a mistake we made in the order (time/day of delivery). When we told her we had a HANGRY crew, she called the store to see if they could expedite the delivery. Sandwiches arrived in less time than it took to figure out what happened with the original caterer. Fantastic customer service, which is why we know we can always rely on Cosi's. (but we probably eat way too much of it)
the boxes of sandwiches are perfect people can mix and match sandwiches, the name is clearly written on the outside and the box it comes in keeps everything neat and organized.