Great service. Tara is very thorough and helpful. I felt confident that my orders would be delivered on time and without incident.
The food is always great, but the catering menu did not list that Sandwich or Salad Box #1 also came with chips/carrots along with brownie or cookie, so we didn't collect that information ahead of time. Also, I never got a confirmation email from Cosi and had to call 3x before receiving a confirmation. Other Cosi emails came through fine, such as the giftcard. The confirmation is also not sent immediately or automatically through the system. Overall, we love ordering from cosi but the catering menu and online ordering system could be improved.